At Fathi Al Qurashi Trading Company, we are committed to protecting the privacy of our website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website or contact us through any of our communication channels.

1. Information We Collect

We may collect different types of information to provide better services and improve user experience:

A. Information You Provide Directly

When you contact us through forms or communication channels, you may provide:

  • Full name

  • Email address

  • Phone number

  • Message content or inquiry details

B. Technical Information

We may automatically collect certain data when you visit our website, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Cookies and usage analytics

This information helps us understand how users interact with our website and allows us to improve our digital services.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Responding to inquiries and communication requests

  • Improving website performance and user experience

  • Enhancing our services and developing new features

  • Providing customer support and follow-ups

  • Sending important updates, if necessary

We do not use your information for unsolicited marketing without your consent.

3. Protecting Your Information

We implement a variety of security measures to ensure the protection of your personal data. These include:

  • Administrative safeguards

  • Technical protections

  • Access control procedures

Although no electronic system is 100% secure, we take all reasonable steps to secure your personal information.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following cases:

  • When required by law or official authorities

  • When necessary to provide a service you requested

  • With trusted service providers (e.g., analytics tools) under strict confidentiality agreements

5. Cookies and Tracking Technologies

Our website may use cookies to:

  • Enable website functionality

  • Improve user experience

  • Analyze website performance

You can manage or disable cookies through your browser settings at any time.

6. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage users to review the privacy policies of any site they visit.

7. Your Rights

You have the right to:

  • Request access to the data we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for further communication

  • Contact us regarding any concerns about data handling

To exercise your rights, you can contact us at:
📧 sales@qurashi.com.sa

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any modifications will be posted on this page with an updated effective date.

9. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📞 Phone / WhatsApp: +966 544 140 555
📧 Email: sales@qurashi.com.sa
📍 Saudi Arabia, Jeddah